Task Force to manage risks caused by covid-19

In these difficult times, there are many discussions and definitions to be taken both by companies and society about covid-19. Horiens is daily discussing with the major insurers in the market and there are many – and unprecedented – challenges created by the pandemic.

“This is a new situation on a global scale, so our teams are committed to ensuring that the companies we support have the best conditions and information to deal with the effects of this crisis on their environments, from the point of view of information on potential risks and insurance coverage,” explains Marcelo Neves, head of Horiens.

Horiens’Personnel Insurance team has acted to influence insurers to guarantee a number of risks related to covid-19. One of the achievements in this regard relates to life insurance and international travel.

“Recently, we took an important step. All insured members of the companies we support are now entitled to coverage and compensation arising from covid-19 diagnosis, even with the risk exclusion clause for pandemics and epidemics present in the policies,” says Laudelino Soares, responsible for the Insurances of Persons area at Horiens. Horiens team has also created a newsletter focused on personnel insurance to inform their Business interlocutors, and them to their members, in Brazil and abroad, the constant updates on the matter. Insured members can also count on the equipe OLA Pessoas, which is prepared to assist with all questions relating to coverage and use of insurances of persons.

Another Horiens team focus has been the promotion of useful information in the company’s LinkedIn. “We understand that we can contribute in a different way in this aspect, for all the experience we have in risk management. We are planning contents that support companies and society in general”, informs Fernanda Antonelli, responsible for Personnel, Communication and Marketing at Horiens. One example is the alert on hacker attacks on companies due to the increase in the number of people working from home. Carlos Lichtenberger, responsible for Horiens IT, reinforces: “the number of cases of cyber attacks has grown significantly. Everyone needs to double their attention right now and we can help by discussing topics like this, and by advising on business with our team of experts in cyber risk insurance” he adds.

To overcome this moment together
Internally, Horiens members have been constantly updated on the company’s decisions to conduct this situation, either through communications or tips and guidelines through the intranet.

Together with the actions to minimize the tense atmosphere of the matter, it was suggested that the members share photos of this ‘family work’ moment. Let’s check out some of these moments:

Maria Eduarda, Carlos Lichtenberger’s daughter, committed to helping in the financial demands, Horiens area where her father works.

To conduct the Communication and MKT demands, Bárbara Rezendes has a special help: Aurora’s affection.

And Pedro is also excited, helping his mother, Fernanda Antonelli, in the definitions about Personnel, Communication and MKT.

Horiens hopes to make their services available to support companies, the market and its members to go through this unprecedented period in our generations.